Facebook Pinterest Instagram
REQUEST A QUOTE

Privacy Policy

Alam’s Beautiful Blinds Privacy Notice

Last updated: Nov 2025

 

1. Who We Are and How to Contact Us

We are Alam’s Beautiful Blinds (“Alam’s”, “we”, or “us”).
We are committed to safeguarding your personal data and ensuring your privacy.

If you have any questions, concerns, or would like to update inaccurate information, please contact our Data Protection Officer (DPO) at:

Address: Alam’s Beautiful Blinds, Wultex Mills, Battye Street, BD4 8AG
Email: [Insert contact email here]

If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK: https://ico.org.uk/concerns/

 

2. Changes to This Privacy Notice

We may update this privacy notice periodically.
Whenever changes occur, we will update the “Last Updated” date above and highlight any major updates.
If the changes significantly affect how we use your personal data, we will notify you directly.

We encourage you to review this notice regularly to stay informed about how we protect your data.

 

3. The Legal Bases We Rely On

We collect and process your data under the following legal grounds:

a. Contractual Obligations

When you enter into a contract with us (for example, purchasing blinds), we process your personal data to fulfil that contract.

b. Legal Compliance

We may process or share data when required by law — for example, to prevent fraud or report to law enforcement.

c. Legitimate Interest

We may process data for our legitimate business interests, such as understanding customer needs and improving services — provided it does not override your rights.

 

4. What Personal Data Is

Under the GDPR and Data Protection Act 2018, personal data means any information that identifies or could identify an individual.
Examples include your name, address, email, and telephone number.

Information like blind measurements is not personal data, as it relates to the product rather than an individual.

 

5. How and Why We Use Personal Data

We process your data to provide you with excellent customer service and personalized experiences.

We may use your data to:

  • Confirm appointments and send relevant details via email, SMS, or phone.
  • Send requested brochures or product samples.
  • Deliver goods and services and manage your customer account.
  • Process payments or handle debt collection if necessary.
  • Improve website functionality and tailor marketing through cookies or analytics.
  • Prevent fraud and maintain the security of our operations.
  • Conduct promotions, surveys, or customer feedback activities.
  • Comply with legal requirements, including identity verification.

If we use your personal data for any purpose not listed above, we will notify you in advance.

 

6. When We Collect Personal Data and What Data We Collect

We collect personal data in the following ways:

  • When you request brochures, book appointments, or order samples.
  • When you make purchases (contact details, payment info, delivery address).
  • When you browse our website — via cookies, IP address, and browsing behavior.
  • When you communicate with us via email, phone, or social media.
  • When you participate in promotions, surveys, or competitions.
  • When you visit our premises, where security cameras may record images.

 

We keep your information accurate and may request updates if your details change.

 

7. How We Protect Your Data

We implement strict internal security policies and controls to prevent unauthorized access, misuse, or loss of your data.

This includes:

  • Secure servers and encryption
  • Restricted employee access
  • Regular security audits and penetration testing

 

When we engage third-party service providers, we ensure they maintain strict data security standards and confidentiality.

 

8. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes outlined in this policy.
Once it is no longer needed, we securely delete or anonymize it in compliance with data protection laws.

 

9. Who We Share Your Personal Data With

We may share your information with trusted third parties and companies within the Alam’s Beautiful Blinds Group for business purposes.

These include:

  • Courier and postal services
  • IT and web service providers
  • Payment processors
  • Legal and accounting advisors
  • Marketing and advertising partners
  • Government bodies (e.g., HMRC) when required

 

All third parties are contractually obligated to protect your personal data.

 

10. International Transfers of Your Personal Data

We do not routinely transfer data outside the European Economic Area (EEA).
If such transfers become necessary, we will ensure that appropriate safeguards are in place to comply with applicable laws.

 

11. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access – Request a copy of the personal data we hold about you.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Erasure – Request deletion of your data in certain circumstances.
  • Right to Restrict Processing – Limit how we use your data.
  • Right to Object – Stop us from processing data based on legitimate interests.
  • Right to Withdraw Consent – Revoke consent at any time if processing is based on consent.

 

To exercise your rights, please contact our Data Protection Officer (DPO).

 

12. How to Stop the Use of Your Personal Data for Direct Marketing

You can opt out of marketing communications at any time by:

  • Clicking “Unsubscribe” in our marketing emails
  • Following opt-out instructions in SMS messages
  • Contacting us directly